Privacy Policy

1. Introduction

Dealgrounds Inc. ("Dealgrounds," "we," "us," or "our") is incorporated under the laws of Quebec, Canada, with its registered office in Montreal, Quebec. We are committed to protecting the privacy of our users and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

Personal Information

We may collect the following personal information when you interact with our platform:

• Full name, job title, and company name
• Work email address and phone number
• Billing and payment information
• CRM data you choose to integrate (e.g., Salesforce, HubSpot)
• Client entertainment activity and preferences
• Communications you send to us (e.g., support requests, demo inquiries)

Automatically Collected Information

When you visit our website or use our platform, we automatically collect:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent, and navigation patterns
• Referring URLs and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process transactions and manage your account
• Personalise your experience, including AI-powered suggestions
• Communicate with you about updates, features, and support
• Generate aggregated analytics and ROI reporting
• Comply with legal obligations and enforce our terms
• Detect and prevent fraud or unauthorised access

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our platform (hosting, payment processing, analytics)
• CRM and integration partners, only as directed by you
• Legal authorities when required by law or to protect our rights
• Business partners in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Upon account termination, we will delete or anonymise your data within 90 days, unless retention is required by law.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, regular security audits, and SOC 2 Type II compliance. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@dealgrounds.com.

8. Quebec and Canadian Privacy Law

Dealgrounds complies with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25), the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable provincial privacy legislation. Our Privacy Officer can be reached at privacy@dealgrounds.com.

9. International Data Transfers

Your information may be transferred to and processed in jurisdictions outside of Canada. When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual clauses and compliance with applicable data protection laws.

10. Cookies

We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content. You can manage your cookie preferences through your browser settings. For more details, see our cookie preferences within the platform.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date above. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Dealgrounds Inc.
Montreal, Quebec, Canada
Email: privacy@dealgrounds.com